Course Description

• This course will provide the knowledge and skills to either manage an IT project or be an effective, valuable member of the project team. It covers the fundamental steps in any project lifecycle and also addresses the necessary people skills such as effective negotiation, conflict resolution, leadership and team building.

Course Objectives

After completing this course, students will be able to:

• Plan, baseline and control an IT project effectively.
• Understand how to identify, manage and control change throughout an IT project.
• Identifying and controlling risks.
• Estimating and managing pitfalls.
• Know how to use the project management essential tools and disciplines.
• Make successful cost/schedule/performance trade-offs.
• Quality management and customer expectation management.
• Identify and control risks.
• Communicate effectively and carry out dynamic presentations.
• Effectively lead & develop a project team.
• Get win-win outcomes through assertiveness, empathy and principled negotiations.
• Explain principled negotiation and conflict resolution.

Who Should Attend?

This course is intended for:

• This course is for Senior system administrators who wish to learn more about Linux diagnostic and troubleshooting.
• Project managers and Project Directors
• Project team members wishing to move into project management roles
• Senior line managers of project staff
• Technical and engineering staff wishing to develop skills in managing projects
• Procurement and contract management personnel

Course Schedule

Day-1 Overview of Project Management

• Definition of a project
• Defining the five key stages of any project
• The key characteristics of all projects
• Understanding the key terms and stages
• Defining key project stakeholders

Day-2 Management of the Project

• How the project manager is selected?
• The key attributes of a project manager
• The responsibilities of the project manager
• The dedicated project team
• Identification and analysis of key stakeholders

Day-3 The Project Lifecycle, Planning & Control

• The importance of project planning and communication
• Understand the elements of a project scope
• Developing a Work Breakdown Structure
• Establishing the project schedule and baseline
• The typical constraint that affects projects

Day–4 Project Execution & Managing the Schedule

• Introduction to GANTT charts and building a viable schedule
• Effective techniques of estimating work
• Understand the Critical Path Methods and applying PERT
• Methods and techniques to avoid project scope creep
• Tracking progress and dealing with schedule variances

Day-5 Dealing with Changes, Risk and Project Handover

• Understand the importance of change management in projects
• Developing a project risk matrix
• The importance of effective project reporting
• How a project ends
• Project handover and close down of the project

Day-6 Staying Focused and Leading the Project Team with Conviction

• Adapting your personal style of leadership
• Developing a vision and motivating your team
• Implementing a robust and viable communications plan
• Setting direction and agreeing Critical Performance Indicators
• Deal with contradicting needs between the customer, project manager and project team

Day-7 Measuring Schedule, Costs and Earned Value Management

• Scheduling tools and techniques
• Validating the schedule
• Managing change within the project
• The importance of a good cost/schedule baseline to measure performance against
• The tools and techniques for using Earned Value Management

Day-8 The Importance of Stakeholder Management

• Stakeholder definition and analysis
• Determination of relevance of stakeholders
• Stakeholder mapping
• Stakeholder influence
• The keys to effective influence and persuasion

Day-9 Managing Risks and Quality

• Risk management planning
• Identifying project risks
• Performing risk analysis
• Risk response monitor and control
• Controlling project quality

Day-10 Site Visit

• Arrange site visit to one enterprise selected by the Trainer.