Course Objectives

• Providing participants with contemporary knowledge and ideas about the nature of municipal work both in service and development, and the tools for identifying priorities and basic human needs.
• Enabling participants to acquire the skills to analyze and identify priorities and basic needs of society and to balance among funding capacity, managerial capacities and competencies with meeting the needs and essentials of public demands.
• Empowering participants to create and develop a partnership among the components of the society to achieve sustainable development.
• Enabling participants to acquire the skills to enhance the capabilities of improving relations with the public, how to mobilize community efforts and mechanisms for activating the media, public relations and social networking sites.
• Providing participants with the Turkish experience in the work of municipalities and familiarizing them in particular with the experience of the Istanbul municipality.

Who Should Attend?

• Chairmen and members of municipal councils, whether elected or appointed, secretaries-general, general managers, executives, directors and heads of various departments of municipal administrations, heads of projects sectors and their deputies, departments and units of quality, development and internal organization, and heads of sectors of human resources, training, financial and legal managers, public relations officials and media professionals in various municipal institutions and local government centers, the personnel who are rehabilitated and developed to perform those tasks, and those who are desirous to develop their abilities and skills in the field.

Course Schedule

The concept and nature of municipal institutions

• The concept and nature of municipal work.
• Types and forms of local and municipal government systems.
• The role of municipal institutions in achieving the basic demands of the public.
• The importance of institutional work in municipal and local institutions.
• Key areas and activities assigned to municipal and local institutions.
• Components of Local Administration – municipal Council, municipality, the executive branch.

Mechanisms for prioritizing basic services to the public

• Humanitarian needs and a priority perspective.
• Criteria for determining humanitarian needs and priority degrees.
• Analyzing and studying strategic priorities and urgent priorities.
• Balancing and harmonizing between priorities and funding.
• Making sure of ordering and prioritizing and stuff.

Basic areas of municipal service delivery 

• Developing water distribution systems.
• Developing electricity distribution systems.
• Developing gas distribution systems.
• Traffic control systems.
• Recreational parks and services.
• Waste collection and disposal.

Legal legislation and promotion of community efforts

• Policies and legislation in municipalities.
• Political structures and internal procedures.
• Constitutional status of municipalities.
• Skills to mobilize community efforts.
• The role of municipal councils in the success of dialogue and community mobilization.

Simulation of the Istanbul municipal experience in municipal development

• The clarity of vision and leadership of the municipality in diagnosing basic necessities.
• Challenges faced by the municipality of Istanbul.
• Tools to mobilize community efforts and internal capacities of municipalities.
• Municipal plans and implementation challenges.
• The role and importance of public relations, media and social networking sites.